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HSBC AUTO FINANCE

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HSBC Bank USA is one of the leading financial services companies nationwide. The bank is headquartered in New York City, New York. The tagline of the company is: "The world' s local bank." HSBC provides a complete line of commercial banking products and services to consumers, corporations, establishments and governments. HSBC offers private banking services including checking, savings and personal loans; commercial banking services that include borrowing and insurance; corporate investment banking, credit cards servicing, Internet banking and many other financial services. The bank provides mortgage banking and brokerage operations as well.

HSBC has hundreds of branch offices in many U.S. states.
Please try to contact HSBC AUTO FINANCE Customer Service directly prior to posting any complaints on this site.

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HSBC AUTO FINANCE Complaints & Reviews

HSBC AUTO FINANCE Reviews

Serious411
HSBC AUTO FINANCE - Financed my vehicle at a high monthy payment,high interest.
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

My wife and i purchased a 2005 dodge grandcaravan through reno dodge which had been previously used so it was almost brand new. the caravan had 17,000 miles on it and it was $17,00...

#314514
Apr 24, 2012
76

Anonymous
HSBC AUTO FINANCE - SANTANDER IS LIKE HAVING A CAR LOAN WITH THE DEVIL
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

My original loan was with HSBC and they sold it to the DEVIL. In the future all my car loans will be with a Credit Union (like my SUV) they do no bug the customers or outsource. ...

#277031
Nov 24, 2011
434

Anonymous
HSBC AUTO FINANCE - Hsbc auto
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I'm trying to buy a car on my crdit report is showing we owe hsbc thousands of dollars in late fees and interest. We paid it off in 2oo6 and received a letter saying even thoug...

#264519
Sep 27, 2011
821

Laksmi
HSBC AUTO FINANCE - Husband signed cert. letter but not our mail
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

Hubby signed cert. mail for a person with a similiar name as mine, but didn't belong to us. He was busy and didn't ask what the signature was for. Now we have mail, w...

#260654
Sep 08, 2011
357

Myfluffy...
HSBC AUTO FINANCE - HSBC Ripoff -Found Help
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I had a car repo'd w/hsbc after making thousands of dollars in payments. they took the car right after I gave them 1200$$!!. Now they want to collect 3 years later so I found a...

#250623
Jul 22, 2011
1087

Tajackson3
HSBC AUTO FINANCE - Won't change/update contact information
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I purchased auto from HSBC in 2007-account sold to Santander. My contact info has changed-on numerous occasions Santander claims to update the information-although they still keep...

#222350
Feb 18, 2011
744

JGriffit...
HSBC AUTO FINANCE - Paid off assumed loan and got no title
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

My cousin passed away 2 years ago before he had a chance to sign his car over to me. I assumed the loan that was left on the car with HSBC and paid it off and have since been figh...

#216197
Jan 13, 2011
2269

Anonymous
HSBC AUTO FINANCE - Charged Off as Bad Debt
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I am writing to dispute the following information in my file. I have pulled my credit report I'm disputing Automoblie car was put in someone else name this is showing charged off a...

#211716
Dec 15, 2010
780

Vacher97
HSBC AUTO FINANCE - Two of the worst companies ever
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I had a car financed with HSBC. I stopped receiving statements and come to find out my account was sold to Santander. Santander could have cared less about my payment being late e...

#209772
Dec 02, 2010
724

Anonymous
HSBC AUTO FINANCE - Not a people first bank
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I have had this loan for 3yrs did not know they sold the loan,in jan.2010 my ballance was 1200.00 dallors, oct after finding this out found the loan was sold an now my ballance wa...

#207332
Nov 15, 2010
707

Anonymous
HSBC AUTO FINANCE - HSBC is SCREWING my MILITARY CAREER
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

While I was deployed to Iraq in 2007 my insurance lapsed and I was unaware of it. HSBC found out and added their insurance to my car note (which is in the contract), however, the c...

#202389
Oct 12, 2010
1031

Janefowler
HSBC AUTO FINANCE - HSBC sold contract to Santander
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

HSBC sold my auto financing to Santander Consumer USA without notifying me. Santander Consumer USA immediately tried to repossess my car. Then they sent me a note saying if...

#202185
Oct 11, 2010
1389

Pissedin...
HSBC AUTO FINANCE - Uncooperative
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I bought a 2008 car after a nasty divorce where my ex-spouse destroyed my credit rating. I was told by the dealership that if I made my payments on time for 1 year HSBC would refi...

#201142
Oct 03, 2010
495

Dutch
HSBC AUTO FINANCE - Hsbc to obtain title 10 years old
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I filled Bankruptcy 10 years ago chapter 7 hsbc was the title holder on my motorcycle. hsbc was included in my BK and the motorcycle was never repossed. they were suppose to come a...

#200403
Sep 28, 2010
887

Anonymous
HSBC AUTO FINANCE - Hsbc auto lien holder of my car i paid off 3 yrs ago???
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I have been trying to get a hold of hsbc auto dept to no avail. i sold my car to a friend only to find out i was not the lien holder?!? when this was paid off 3 years ago! i have p...

#198116
Sep 12, 2010
3181

Anonymous
HSBC AUTO FINANCE - Hsbc auto or household
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I bought a mini van in 1999 my pay off date was in 2004 i was to pay 448 for 5 yrs i did this at the end of my loan they stted i still owed them somthing about day to day interest ...

#196353
Aug 30, 2010
529

Rlee1961
HSBC AUTO FINANCE - They are saying i owe more payments and charging me 5.00 to pay online
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I have always paid my bill online with no charge now for my last payment they want to charge 5.00 i have never been late also i spoke to HSBC when they we changing and was told my ...

#193261
Aug 10, 2010
565

Anonymous
HSBC AUTO FINANCE - HSBC Auto and Santander nightmare
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I had my car financed with HSBC Auto and paid off the remaining balance at the end of 2009. To date I still have not received the title. Have called repeatedly but now with Santand...

#192784
Aug 06, 2010
980

Rishyroo
HSBC AUTO FINANCE - Santander Police
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

Ever since Santander has taken over I feel like a criminal. They had called my place of employement until I lost my job, simply for a 4 day late payment. Now they s...

#188672
Jul 08, 2010
1495

Anonymous
HSBC AUTO FINANCE - SAntander SUCKS!!!!!!!!!!!!!!!!!!
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

This has been the worst business buy out for me EVER!! I had just signed ans extension agreement with HSBC Auto before Santander took over. Now they are saying I am behind and I e...

#188377
Jul 06, 2010
1517

Ifugao5
HSBC AUTO FINANCE - I had 4 missing payments
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

HSBC didn't credit my 4 payments icluding 1 extra payments for $900.00 I can't contact this company anymore because they sold my loan to santader therefore I can't comp...

#187091
Jun 24, 2010
1186

Anonymous
HSBC AUTO FINANCE - "You have options!" NOT!
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

My husband and I are late on our payments (appx. 1 & 1/2 mo.). I emailed HSBC over and over again. I then got in touch with someone at Santandar or whatever it is. They tell m...

#186861
Jun 22, 2010
1304

Marinesa...
HSBC AUTO FINANCE - Please Contact me
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

Hello my name is Brian Hart. I have an auto loan out and had it set on auto pay but i do not think it is comming out every month. I cannot log onto your web site I either forgot my...

#186850
Jun 22, 2010
532

Anonymous
HSBC AUTO FINANCE - Total Loss of Vehicle and payment history by Santander
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

My payments were up to date with HSBC. I had an accident in February and the vehicle was a total loss. The insurance company paid them in March and the Gap Coverage company I had p...

#185401
Jun 10, 2010
1225

Jessymay1
HSBC AUTO FINANCE - Car Payment
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I payed a payment to Hsbc when I was not suppose to. I had no clue that the car payment company had changed. I was wondering if you could give me back that three hundred dollars th...

#182695
May 19, 2010
1734

Goodnight
HSBC AUTO FINANCE - Hsbc was great! Sandantar is a horrible mess!
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I have till 3/12 on my auto loan. I was never informed by hsbc of selling my loan. I got a call from Santander yelling at me they were a debt collector and going to repo my car if ...

#182047
May 14, 2010
1428

Anonymous
HSBC AUTO FINANCE - HSBC suck
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

HSBC is the worst company to finance your vehicle with. I was a few days late making a payment on my vehicle, and they called me a million times a day. They harassed me so much, I ...

#181709
May 11, 2010
656

Anonymous
HSBC AUTO FINANCE - Still waiting
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I'm very upset that after 2 months I'm still waiting to receive a statement. When I called to make my pymt. last month ,they want to charge me $15.00 to make it over the ph...

#181210
May 07, 2010
610

Anonymous
HSBC AUTO FINANCE - Where are the repo guys when you WANT them?
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I have been trying to get HSBC to repo my Honda Civic for a year and a half now. Trnasmission went out, I couldn't pay for a new transmission, so called them to let them know ...

#180424
Apr 30, 2010
764

Anonymous
HSBC AUTO FINANCE - My car payments were up to date, and they repoed my car anyway!!!
5.0 P.O. Box 961245 Fort WorthTX76161-1245 1-888-222-4227 http://www.santanderconsumerusa.com/customers/contact_service.aspx?recipients=CustomerService

I had financed a sweet 2008 dodge charger datoyna(sublime green limited edition. I became disabled and could not find my disability insurance info. I got behind but caught the pa...

#179901
Apr 27, 2010
1090
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