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I've been trying to get my lean release for 6 weeks and have got no where with hsbc I've faxed info spent 8 hours on the phone being transferred went to title . com were they sent me paid 30.00 and was told they can't help me either.. I can't sell the truck with out the lean release the truck been paid off since 2006 .dmv says that there is an open lean they have also contacted and faxed over paper work and still nothing I wish someone could help me get what I need seeing how hsbc don't care about this matter...

Monetary Loss: $8000.

Location: Albany, New York

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Guest

I truly hope you get it in a timely manner. We paid off our loan in 2008 and after years of trying, they just released the lien last year and we are still waiting for the title.

Guest

OMG..this is a NIGHTMARE for me too..........HELP

Guest

What did you do ?

Guest

I originally started with HSBC, then went to road loans because HSBC wouldn't stop calling me. Then from road loans to Citibank.

Pd Citibank off in I/2010 only to find out they didn't remove the lien. The dmv told me Santander bought them out and multiple phone numbers take you around in circles and never allow you an operator because they don't have you by ss no and you don't have an acct with Santander. I also was given a website who took my credit card information and later called me back claiming HSBC had the title, bought out by 3rd party, Citibank and are then back to needing lien release. this is *** because I paid Citibank, not HSBC last and I had proof.

I then find out Santander, HSBC, and road loans are all the same, same phone number, same recording and all and now I guess you add Citibank. I turned my vehicle over to my granddaughter and they have 10 days to register the vehicle.

Guest

Santander bought hsbc finace in 2010. If you need a lein release they use a 3rd party co.

Mytitlesupport.com I think is the site. # 888 299 ****. Its 30bucks if you call and little less you if you process online.

Hope it helps. 8)

Guest

I am in the same situation right now. I hope you got your situation resolved.

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