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Home  »  Consumer Reviews  »  Auto Financing  »  They will not answer the phone all you get is a computer
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They will not answer the phone all you get is a computer
Apr 9, 2008
HSBC AUTO FINANCE complaint by Redneck101
HSBC is a computer you never get a hold of anyone thye give 5 million numbers to call to dicuss your account and all you get is a computer and when you do get someone they no nothing or can't speak english we have been trying to get help because ,

1st our income was cut back 2nd my husband was laid off permanetly and 3rd he found a job but it pays less than what he was making so our income is about $2000 short a month making it hard for us to make a housepayment and a truck paymne ton the same day must less the amount they want do to our credit not being great our intrest rate is outrageous which makes our payement high but since he was making more in the begining we could pay but know we have less income and it's hard to pay all we want is for them to work withus to come up wit a solution to help us keep our truck but we cannot get a human only computer how are you suppose to work out something with a computer when you are told they will talk with you if you call them?

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