filters
state:
Show
city:
Show
category:
Show
product:
Show
I have tried to call several times as I need a copy of lien release from a couple of years ago. All that I get is the run around and never get a hold of a real person. This is not good customer service or the way that you take care of prior customers. I want to be...
Read more
#1085645
Reply to reviews
I called HSBC to get a copy of the lien release for our motorcycle (paid off in 2012). Understandably, we were not in their active computer records. I was given information on what to fax to the lien release department, as well as a fax number. I faxed all relevant...
Read more
1.0
#1068121
Reply to reviews
I pay my car off 6 years ago ,my car got totalled, I can't find my title and now with others review on HSBC finance I believe they probably never send it out,my DMV says there's a Lien on my car .I call HSBC they said fax to our lien DEPa copy of insurance card they ...
Read more
Anonymous
Anonymous

Horrible experience , unprofessional, I called 3 x and they keep me telling they have no records and if I want to request another release of lien they will charge me. My add...

Anonymous
Andi

We never received title either and they could not locate a loan for us. Paid off in 2002! Department of motor vehicles said to to send a Lein release form certified mail to Ho...

#952210
Reply to reviews

HSBC Auto Finance - Title

HSBC Auto Finance
#1057647
I need a release document showing my truck has been paid off for years now
Comment
Show

HSBC Auto Finance Car Loan Review

HSBC Auto Finance
#1005880
1.0
Details
I want to talk to live agents
Comment
Show
Customer service

Short Review on December 08, 2016

HSBC Auto Finance
#969471
Had the same problem with my Kawasaki loan. Call Capital One at 18775715770. Ask for a lien release form. All I needed to do was give my social security number and vin number of my motorcycle. They sent a release letter in 3 days.
Comment
Show

Ford Windstar Van Review

HSBC Auto Finance
#920856
How to obtain my pink slip for my ford windstar that I paid off years ago. Pls give a call. 5628689091. Thank you.
Comment
Show
my name is jorge l nieves my adress was 14025 chadron ave hawthorne ca or before was 11310 condon ave lennox ca. I bouht a truck in 20000 my last payment was 2005 I lost the letter to prove I paid off. can I get a copy of that? can reach me at 310 936 7181 or...
Read more
4.0
Lennox, California
#952140
Reply to reviews
Got a letter in the mail from a collection agency yesterday stating I financed a car in 2001 for $9,431. It's pretty funny because I was incarcerated that entire year. Called collection agency and they couldn't tell me the make/model of this vehicle that I was supposed...
Read more
1.0
#944923
Reply to reviews
I paid off my Toyota corolla long time ago no one ever send me the title ,after a horrible attempt to talk to customer service I never got help finally after a month I call one of the numbers listed and I a had to pay 30 dollars for a letter that said the lien its...
Read more
Anonymous
Anonymous

We bought a car thru HSBC car loans and they sold to Santander. I guess they can double dip and get away with it. Santander is a part of HSBC. 10 YRS LATER I'm going bankrupt ...

1.0
I didn't like
  • Hsbc
  • Lack of information
  • Title
#904607
Reply to reviews
I recently tried to get title to Vehicle I paid off years ago.........I went to triple AAA for help when my renewal slip was late coming I was told that I had to contact HAFC which is now HSBC so far every number I call is a recording that leads me to another recording...
Read more
1.4
I didn't like
  • Hsbc
  • Lack of information
#901225
Reply to reviews
My car has been paid off for 3 years. When I tried to get a replacement title, I found that HSBC had not released the lien. I have tried to find a number in order to contact them which has proved impossible. Pretty shady if you ask me. And when searching the internet I...
Read more
Anonymous
Anonymous

i have the same problem. Paid cash for a vehicle and tried to get replacement title from DMV they tell me it has a lein that was not released. HSBC has been purchased by capit...

1.0
I didn't like
  • Lack of information
  • Hsbc
  • No contact number
#886166
Reply to reviews
For me my problem is the same problem as so many others that posted. I read all the reviews and see all the replies. I do not like a company that starts the customer off with the automated telephone system, that you have to play pushing the 0's until you can get with ...
Read more
#869052
Reply to reviews
HSBC Auto Finance - HSBC Release of Lien - www.MyTitleSupport.com
After a long search, I was directed to MyTitleSupport https://www.mytitlesupport.com/volts/index.jsf ...$23, 2 business days to process, waiting on standard mail. Fingers crossed. You can use MyTitleSupport for... Lien Satisfaction - proof your loan is paid in full...
Read more
Anonymous
Sandie Root

I will never use Household Auto Loan to get my vehicle through. It's been a total nightmare.

Anonymous
Anonymous

I think this is a disgrace to charge a customer to get a lien and copy of title removed against their car when it is the responsibility of the loan company to notify the Motor...

#867359
Reply to reviews