filters
state:
Show
city:
Show
category:
Show
product:
Show
Loan paid off 16 yrs ago and no lien release when I go to Sell car! Go back to Hong Kong Singapore
Read more
Anonymous
car

I wish it was as easy to get my title as it was for me to pay off my car HSBC know who paid them and who didn't so why can't they just send people there titles are have a wa...

#820557
Reply to reviews
I have been fighting for weeks for them to give me my title that was paid back in 2010. They lost it, and then I have to write letters and send and research for them through all of my paperwork. Still waiting. Now, call after call, after bad phone numbers I have to...
Read more
#785944
Reply to reviews
I have a 2004 Yamaha motorcycle purchased in 2004, paid off in 2007. HSBC never sent a title and I was unable to get a hold of them. Finally found the solution in 2015! If you have a YAMAHA - You do indeed have to go through Capital One to get the HSBC or Household Bk...
Read more
Anonymous
CJ

I was in the same situation, You saved my butt. Totaled out my bike and needed the title to receive payment. Sent the information you said and a week later I received the requ...

#763664
Reply to reviews

Mercedes Benz 1999 E320 Review

HSBC Auto Finance
#878321
My issue is that I am not able to get rid of my paid off old car that was financed by Household long time ago. They don't exist anymore, and there is no one to give me a satisfaction letter in order to clear the lien on my paid off old 1999 car.
Comment
Show

Short Review on June 16, 2016

HSBC Auto Finance
#866723
1.0
Details
To whom it may concern, I can't get the title for this car and need to know what to do with this vehicle. Please contact me. Kiyonna S. ksingleton5117@msn.com
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

HSBC Auto Finance Car Loan Review

HSBC Auto Finance
#820706
1.0
Details
I bought a car in 2004 and they still have a lein on my car. I did not get a title on pay off and when i try to contact them by phone a get a computer and no way to talk to any one. A bad company to do business with. They just take your money and will not issue a title to your auto after payoff.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Reliability

HSBC Auto Finance Car Loan Review

HSBC Auto Finance
#798967
Your company is full of *** ppl pay *** off and then you dont send a title cant get one cause you *** still got a *** lein on ***..somebody should sue yall fake ***..and there is no *** number to contact yall ***
Comment
Show
I've had my auto loan paid off since 03/11/2010.#50000179200 on 2003 dodge truck 1500 I received a letter stating that my loan was paid off ,but I never received my title. Now I am wanting to sell but I am having problems because I don't have title.
Read more
Anonymous
Anonymous

Had a similar issue a couple years ago. HSBC sold all their auto loans to Santander. Somewhere in the process my title got lost. Noone seemed to be able to tell me where my ti...

1.0
#763629
Reply to reviews
I need a lien release on title. Ac500002114262_9 ...loan has been repaid on turnover account but no letter of release was sent to me..the D M V will not issue a title for the vehicle that was purchased..I would appreciate if some help can be given so I can the problem...
Read more
#663207
Reply to reviews
HSBC finance the car for me and I need a letter says is no lien on the car.walter suitley 773 746 7107
Read more
Anonymous
Anonymous

I'm having the same problem getting a lien release. I lost the title they sent me in 2013 and I can't get a duplicate without the lien release letter. HSBC cutomer service num...

2.0
#655585
Reply to reviews
I have lost the title to my car I finished paying for car in approx 2012 to 2013 my name is Gloria Dinkins in decatur,il the old account #500002253420 Vehicle discription a 2002 Mercury Grand Marq bought through BOB BRADY AUTO in decatur can you help me my E-mail...
Read more
Anonymous
Anonymous

Did they help you?? Im having the same problem

1.0
I didn't like
  • Lack of information
  • Hsbc
#652966
Reply to reviews
I purchased a 2000 Grand Prix at a local dealer in Jan 2003. I used HSBC to finance the loan. It was a 3 year loan pyts were $315 per month. I made all the pyts and car was paid off in 2006. I did not get the title for the car so I called HSBC, they told me that I...
Read more
Willard, Ohio
I didn't like
  • Hsbc
  • Lack of information
#639094
Reply to reviews
I have never had so much trouble trying to get a simple phone number to handle a title, from calling the Ill branch to the Northern Ca branch to get a fax number to send a request for TITLE RELEASE, its been a week and nothing, faxes go through 1-800-695-1772 , but no...
Read more
1.0
#632870
Reply to reviews
I had a Suzuki HSBC loan on a Suzuki motorcycle which was taken out in May 2005. The loan was paid off in Oct. 2005 but in 2015 I discovered that the title still had a lien in the name of HSBC Bank Nevada. In 2008 HSBC sold off all accounts to Capital One. Top further...
Read more
Anonymous
Anonymous

This was extremely helpful. I could not move this car for over a year now because of lost records due to a fire. But now I am finally able to liquidate this vehicle.

Anonymous
Jay

I had the same problem and they were nice and helpful to me as well. I just hope in 72 hours (the time they stated it would take to get my letter) that I still feel the same.

#630850
Reply to reviews